Privacy Policy

Last Updated: October 19, 2026

This Privacy Policy applies to the website cublixo.shop, operated by Chongqing Yalexuan Technology Co., Ltd. This policy describes how we collect, use, share and protect your personal data, and complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect We collect personal information that you voluntarily provide to us when you place an order, create an account, subscribe to communications, contact customer support, or submit a form on our site. The types of information may include:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order details, purchase history and product preferences
  • Payment information (we do not store full credit card details on our servers; payment processing is handled by authorized payment providers)
  • Messages and content you send to our support team

We also automatically collect certain non-personal information when you browse our website, including your IP address, browser type, device information, pages visited, referral URL, time of visit, and cookie data.

How We Use Your Data We use your personal information only for the purposes disclosed below:

  • Process, fulfill and track your orders, including shipping and delivery arrangements
  • Send order confirmations, shipping notifications and important service updates
  • Respond to your questions, support requests and after-sales issues
  • Prevent fraud, unauthorized transactions and security risks
  • Improve our website functionality, products and customer experience through analytics
  • Send marketing emails and promotional offers, only if you have explicitly opted in

We will not sell, rent or lease your personal data to third parties for their independent marketing purposes. We may share limited necessary data with trusted service providers who assist us in operating the site, processing payments, delivering parcels and providing cloud services, and such partners are required to protect your data under binding confidentiality obligations.

Cookies and Tracking Technologies Our website uses cookies, pixel tags and similar tracking technologies to recognize returning visitors, remember preferences, analyze site traffic and support interest-based advertising. You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect some functions of the website.

Your Rights Subject to applicable GDPR and CCPA requirements, you have the following rights related to your personal data:

  • The right to access a copy of the personal data we hold about you
  • The right to correct inaccurate or incomplete personal information
  • The right to request deletion of your personal data, where legally permitted
  • The right to opt out of receiving marketing communications
  • The right to request data portability
  • The right to withdraw consent you previously provided

You may submit your data rights request by emailing support@cublixo.shop. We will verify your identity before processing your request and respond within the legally required timeframe.

Data Retention We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes and enforce our agreements. Order data will generally be kept for record-keeping and tax purposes for the required retention period after your transaction is completed.

Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, loss or destruction. These measures include encrypted data transmission, access controls, regular security reviews and secure hosting environments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy Our website is intended for general adult audiences. We do not knowingly collect personal information from children under 16 years old. If you believe we have collected data from a child, please contact us immediately, and we will delete such information.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated date. Continued use of cublixo.shop after changes are published means you accept the revised policy.

Contact for Privacy Enquiry Chongqing Yalexuan Technology Co., Ltd. Address: No.1-26, Tianwen Avenue, Nan'an District, Chongqing, China Email: support@cublixo.shop Phone: +86 19854853427